Ryokai Shimashita(了解しました) vs Shouchi Shimashita(承知しました):Which One Should You Use in Business?

This article explains the difference between “ryokai shimashita” and “shouchi shimashita,” two expressions that both roughly translate to “understood” in English.

The Meaning of “Ryokai Shimashita”

At its core, this phrase means recognizing an objective fact or piece of logic accurately, and approving it on that basis. The speaker processes the information or situation through their own judgment, then confirms, “I understand this, and I agree it’s correct.” Because of this, the judgment stays with the speaker.

This gives the phrase a clear advantage: it shows exactly how well you’ve understood something. At the same time, in a relationship between two people, it can carry a subtle sense of the speaker looking down from a slightly higher position — as if approving or permitting the other person’s proposal or situation.

The Meaning of “Shouchi Shimashita”

This phrase means accepting someone else’s request and taking on responsibility for carrying it out. Rather than approving something from your own judgment, it reflects humbly receiving the other person’s wishes and declaring your intent to complete the task you’ve been asked to do.

The key difference is where the weight of each phrase falls: “ryokai” centers on completing an intellectual process — understanding and approval. “Shouchi” centers on deference to the other person and a commitment to follow through — acceptance and undertaking.

How to Use Them Properly in Business

RelationshipMediumRecommended ExpressionPractical Point
Clients / business partnersEmail, chatShouchi itashimashita / KashikomarimashitaShows the highest level of respect and responsibility for the task, which helps build trust.
SuperiorsEmailShouchi itashimashita / Shouchi shimashitaKeeps the formality needed for a written record; state the next action and deadline clearly.
SuperiorsChatShouchi shimashita / a simple reactionKeeps the pace quick while staying polite.
Colleagues, subordinatesChatRyokai shimashita / Ryokai desu / a simple reactionAvoids overly formal language; prioritizes psychological safety and fast information sharing.

 

 

 

 

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